2020 has been a very unusual year to say the least(!) with many challenges and changes to everyone's lives. Whilst there is hope on the horizon as vaccines are being approved and being rolled out, there will still be restrictions for some time yet.
Delivery Restrictions
I still have had to keep the following temporary* changes to what I am able to deliver:
- No international orders (only deliveries to UK addresses)
- No shipping upgrades
These changes mean that I do not need to go to a post office. Therefore, I am able to post straight into a post box and enable me to socially distance whilst still offering an ordering facility to UK customers.
* Unfortunately, the temporary changes that I made back in March 2020 have been more prolonged than I hoped, but I will change this back as soon as I am able to, which hopefully will be in 2021 at some point!
Delivery Timescales
I hope that orders will be received quite promptly, however, experience from this year shows that even 1st Class postage (which normally would arrive in 1 - 3 business days) can take 2 weeks to be delivered if there are postal delays.
Deliver To Gift Recipient
All items are packaged ready for gifting. So do remember that you can have your order delivered directly to the person you wish to gift an item to (just make sure to enter the correct delivery address when ordering). All orders will be sent by 1st Class Royal Mail, however delivery times are highly likely to take longer than normal for some time yet.
In The Event of Temporary Closure
I will stay open to customers for as long as possible. However, there may be times when I have to temporarily stop taking new orders, whether that's due to tighter movement restrictions or if self-quarantine is necessary. If I do need to temporarily close, I will contact any customer whose order hasn't yet been shipped to offer them a chance to cancel and have their order refunded.
Last, but not least, I hope 2021 will be a better year for us all, and stay safe everyone!